Contact Oxygen Care Supply
Frequently Asked Questions
What can Oxygen Care Supply help me with?
The team can assist with product features, model comparisons, compatible accessories, prescription-document questions, orders, shipping, returns, payments, and warranty or RMA coordination.
Can the team advise me on oxygen settings?
No. Oxygen Care Supply may explain product information but cannot diagnose conditions, prescribe therapy, or recommend oxygen settings. Contact a licensed healthcare provider for medical decisions.
What information should I provide for an order question?
Provide the customer name, order number, email or phone used for the order, and a brief explanation of the issue. Do not send unnecessary medical information.
What should I provide for warranty support?
Include the order number, product name, model, serial number, delivery date, issue description, and any alarm or error details. Photos or video may be requested.
Is Oxygen Care Supply an emergency medical service?
No. For a medical emergency, severe symptoms, or critical device failure, call 911 or contact the appropriate healthcare provider immediately.
