Last updated: 07/15/2026
Welcome to Oxygen Care Supply. This website is operated by O2CARE, doing business as Oxygen Care Supply (“Oxygen Care Supply,” “we,” “us,” or “our”). These Terms & Conditions govern your access to and use of www.oxygencaresupply.com, including any purchases made through the website. By using this website or placing an order, you agree to these Terms & Conditions and all policies referenced on the website.
1. Nature of Products Sold
Oxygen Care Supply sells medical and respiratory equipment and related supplies, including oxygen concentrators, portable oxygen concentrators, home oxygen concentrators, CPAP/BiPAP products if offered, masks, tubing, filters, cannulas, replacement parts, batteries, chargers, carrying bags, and other accessories. Some products are regulated medical devices and may require a valid prescription or other documentation before they can be sold, dispensed, or shipped.
2. Eligibility to Purchase
By placing an order, you represent that you are at least 18 years old and legally able to purchase the products ordered. If you are purchasing for another person, you represent that you are authorized to do so on behalf of the intended user or patient.
3. Orders and Order Acceptance
- All orders are subject to acceptance by Oxygen Care Supply.
- We may refuse, delay, or cancel an order for reasons including suspected fraud, inaccurate information, pricing errors, product unavailability, address or shipping restrictions, or missing prescription documentation.
- An order confirmation email means we received your order. It does not guarantee final acceptance, shipment, or availability.
- For prescription-required products, the order may remain pending until prescription verification is completed.
4. Pricing and Product Information
- Prices are listed in U.S. dollars and may change without notice.
- We make reasonable efforts to display accurate product information, pricing, specifications, images, and availability, but errors may occur.
- We reserve the right to correct errors or cancel orders affected by incorrect pricing or product information.
- Product images are for reference and may differ from actual packaging, accessories, or bundled items.
5. Payment
Payment is due at the time of order unless another payment arrangement is clearly offered and approved. By submitting payment information, you represent that you are authorized to use the selected payment method. Orders may be reviewed for fraud prevention and security purposes before fulfillment.
6. Prescription-Required Products
Certain products may require a valid prescription or order from a licensed healthcare provider. For those products, you agree to provide accurate prescription information when requested. We may delay, cancel, or refuse shipment if valid prescription documentation is not provided or cannot be verified. Please review our Prescription & Medical Disclaimer for details.
7. Shipping, Returns, Refunds, and Warranty
Shipping, returns, refunds, cancellations, warranty claims, and RMA procedures are governed by the separate policies linked on this website. Those policies are incorporated into these Terms by reference.
8. No Medical Advice
Information on this website is for general product and educational purposes only. Oxygen Care Supply does not diagnose medical conditions, prescribe oxygen therapy, recommend oxygen settings, or replace the advice of a licensed healthcare provider. Please consult your physician or qualified healthcare provider before using any respiratory product or making treatment decisions.
9. Proper Product Use
Products must be used only in accordance with the manufacturer instructions, product labeling, safety warnings, and directions from your licensed healthcare provider. Misuse of oxygen equipment or respiratory devices may result in serious injury or death.
10. Prohibited Uses
- Use the website or products for unlawful purposes.
- Provide false identity, payment, prescription, or health information.
- Attempt to bypass any prescription verification process.
- Resell prescription-required products without authorization and required licensure.
- Misuse website content, images, trademarks, or product information.
- Interfere with website security, payment systems, or order processing.
11. Intellectual Property
All website content, including text, images, graphics, logos, layout, product descriptions, and software, is owned by Oxygen Care Supply, O2CARE, or its licensors unless otherwise stated. You may not copy, reproduce, distribute, modify, or create derivative works from the website content without written permission.
12. User Accounts
If account creation is available, you are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately if you believe your account has been accessed without authorization.
13. Limitation of Liability
To the maximum extent permitted by law, Oxygen Care Supply, O2CARE, and their officers, employees, contractors, suppliers, and affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products. Nothing in these Terms is intended to limit liability in a way that is prohibited by applicable law.
14. Indemnification
You agree to indemnify and hold harmless Oxygen Care Supply, O2CARE, and their officers, employees, contractors, suppliers, and affiliates from claims, damages, liabilities, losses, and expenses arising from your misuse of products, breach of these Terms, violation of law, or false information provided in connection with a purchase.
15. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with an updated Last Updated date. Your continued use of the website after changes are posted means you accept the revised Terms.
16. Contact
For questions about these Terms, contact
Oxygen Care Supply
Operated by O2CARE
Email: support@oxygencaresupply.com
Phone: (888) 564-6907
Address: 12801 Moorpark St, Studio City, CA 91604, USA