Last updated: 07/15/2026
Oxygen Care Supply is operated by O2CARE (“Oxygen Care Supply,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, place an order, submit a prescription, or use our services.
1. Information We May Collect
- Contact information such as name, email, phone number, billing address, and shipping address.
- Order information such as products purchased, order history, payment status, and shipping details.
- Prescription or health-related documentation when required for product verification.
- Support communications, call notes, emails, form submissions, and customer service history.
- Website usage information such as browser, device, IP address, pages visited, cookies, analytics data, and referral source.
- Payment information processed by payment providers. We do not intend to store full card numbers on our website.
2. How We Use Information
- Process orders and payments.
- Verify prescription documentation when required.
- Ship products and provide order updates.
- Provide customer support and product-related assistance.
- Prevent fraud, unauthorized transactions, and policy violations.
- Improve website performance, product information, and customer experience.
- Comply with legal, regulatory, tax, accounting, and business obligations.
3. Prescription and Health-Related Information
We treat prescription and health-related information carefully and use it only for legitimate business purposes such as prescription verification, order fulfillment, customer support, compliance, and recordkeeping. Depending on the circumstances and applicable law, additional privacy protections may apply.
4. How We Share Information
We may share information with service providers and partners who help us operate the business, such as payment processors, shipping carriers, prescription verification support, manufacturers, warranty/RMA support, IT service providers, analytics providers, and professional advisors. We may also share information when required by law, regulation, legal process, fraud prevention, or to protect rights and safety.
5. Cookies and Analytics
The website may use cookies, analytics tools, pixels, and similar technologies to operate the website, remember preferences, measure performance, improve marketing, and understand visitor behavior. You can manage cookie settings through your browser where available.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, email, or electronic storage system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information for as long as reasonably necessary for order fulfillment, customer support, legal compliance, accounting, warranty, fraud prevention, dispute resolution, and legitimate business purposes.
8. Your Choices
You may contact us to request access, correction, or deletion of certain personal information, subject to legal, business, compliance, and recordkeeping requirements. You may also opt out of non-essential marketing emails by using the unsubscribe option where provided.
9. Children
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
10. Contact Us
For privacy questions or requests, contact:
Oxygen Care Supply
Operated by O2CARE
Email: support@oxygencaresupply.com
Phone: (888) 564-6907
Address: 12801 Moorpark St, Studio City, CA 91604, USA